Privacy Policy

Last Updated: 14 February 2025

The Creators Studio LTD ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, including when you submit a contact form.

1. Who We Are

We are The Creators Studio LTD, a company registered in Companies House [15704649], based in The Creators Studio Ltd, 5th Floor, 167-169 Great Portland Street, London, United Kingdom, W1W 5PF. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Email: [email protected]
Address: The Creators Studio Ltd, 5th Floor, 167-169 Great Portland Street, London, United Kingdom, W1W 5PF

2. What Personal Data We Collect

When you submit a contact form on our website, we collect the following personal information:

Your Name (to address you properly)
Your Email Address (to respond to your enquiry)

We do not collect sensitive personal data unless explicitly required and with your consent.

3. How We Use Your Data

We will only use your personal data for the following purposes:

To respond to your enquiries submitted through our contact form.
To provide information about our services upon request.

We do not use your information for marketing, advertising, or any purpose beyond offering our services.
We do not sell, rent, or share your personal data with third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:

Legitimate Interest – To respond to your enquiries and provide the requested services.
Consent – When you voluntarily provide information through our contact form.

If we ever need to process your data for any purpose beyond these, we will ask for your explicit consent.

5. How We Store and Protect Your Data

We take reasonable steps to ensure your personal data is protected from unauthorised access, disclosure, or loss. Measures include:

Secure servers and encrypted storage.
Access controls and authentication measures.
Regular security updates and audits.

We only retain your data for as long as necessary to fulfil the purpose it was collected for. If no longer needed, it will be securely deleted.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access – Request a copy of the personal data we hold about you.
Right to Rectification – Request corrections if your data is inaccurate or incomplete.
Right to Erasure ("Right to be Forgotten") – Request deletion of your data when it is no longer needed.
Right to Restrict Processing – Ask us to limit how we process your data.
Right to Object – Object to the processing of your data under certain circumstances.
Right to Data Portability – Request to transfer your data to another service provider.

To exercise any of these rights, contact us at [email protected]. We will respond within one month as required by law.

7. Third-Party Sharing

We do not share your personal data with third parties unless:

It is required by law or legal authorities.
It is necessary to protect our legal rights.

We will never sell, trade, or rent your personal information to others.

8. Cookies & Tracking Technologies

Our website does not use cookies or tracking technologies to collect personal data. If this changes, we will update this policy accordingly.

9. How to Make a Complaint

If you believe we have mishandled your personal data, you have the right to file a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

Website: https://ico.org.uk
Phone: 0303 123 1113

We encourage you to contact us first so we can resolve your concerns directly.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. If any significant changes are made, we will notify you where appropriate.

If you have any questions or concerns, please contact us at [email protected].